Friday, May 14, 2010

Value of training

According to Jim Harris in his book The Learning Paradox, a number of issues would begin to appear, if company employees did not receive on-going training. In a down economy – like the one we are currently experiencing – one of the areas that is subject to cutback is training and development. This means, I think, that HR people need to know how to measure the strategic value of training in business terms. Harris suggests the following outcomes when training goes away; I suggest that these outcomes should be the basis of how we measure the value of the training we deliver:

1. Fewer skilled employees
2. Lower-quality work
3. Poor customer service
4. Higher customer turnover
5. Increased marketing costs
6. Slow corporate growth
7. Higher employee turnover
8. Higher recruitment costs
9. Reduced attraction for new employees
10. Increased IT support
11. High informal training costs
12. Increased workload
13. Increased burnout
14. Slow response to bids
15. Slow response to competition
16. Turf battles, office size and politics are valued

Thursday, April 8, 2010

Where you live affects your attitude to sports and physical activity

Since 1973, the European Commission has been monitoring the evolution of public opinion in the Member States, thus helping the preparation of texts, decision-making and the evaluation of its work. This is the website for the Public Opinion Analysis sector of the European Commission (Eurobarometer.) I found the following analysis of Europeans reactions to sport and physical activity interesting. I did know that, allegedly, my fellow native Dubliners are, I think, the second fastest walkers... what follows is more scientific!

40% of EU citizens play sport at least once a week and 65% engage in some form of physical exercise. But 25% are almost completely inactive, according to a special Eurobarometer Survey on Sport and Physical Activity published by the European Commission today. Ireland and the Nordic countries take sport most seriously, with 23% of Irish citizens practising sport 5 times a week or more, while Sweden, Finland and Denmark score the highest ratings for exercising ‘regularly’ or ‘with some regularity’ (once a week or more). At the other end of the scale, only 3% of citizens in Bulgaria, Greece and Italy say they play sport regularly. Men in the EU play more sport and also exercise more than women. The disparity is particularly marked in the 15-24 age group. The survey also finds a correlation between socio-economic status and physical activity. 64% of people who left school by the age of 15 say they never play sport, while this rate falls to 24% for those who left education after 20.

Thursday, February 4, 2010

HR Leadership Abilities

I consult with a broad range of HR Professionals. Often, I work with them to deliver leadership training programs. Here are some leadership qualities, in no particular order, I wish I saw more of amongst HR Leaders:

  • Emotional intelligence
  • Strategic thinking ability
  • Creativity
  • Ability to manage ambiguity
  • Cross-cultural communications skills
  • Global Mindset
  • Change management
  • Coaching ability
  • Negotiation skills
  • Courage
  • Interpersonal skills: Diplomacy
  • Mature judgement & decision making
  • Integrity
  • Humility

Wednesday, February 3, 2010

Social Networking. Time to turn on the privacy settings?

A survey by CareerBuilder.com of about 2,700 executives in America last year found that 45% of them looked at job candidates’ social-network pages as part of their research, and more than a third of those had unearthed information there that put them off hiring someone. Time to turn up those privacy settings?

In recessionary times it is very smart to stay in touch with as many social and professional contacts as possible. Reinforcing the connections with the people you work with and improving your ability to stay in touch with and expand your “network” of contacts, is a great way to join the digital revolution - in the unlikely event that you are not already on board. I’d like to share a quick and simple method that I use for researching contacts. CLICK HERE to read a short article I wrote.

Sunday, January 31, 2010

Phoebe Prince, an Irish teenager

This story might make you feel sad. I think it's the sort of story that we must read. What can we do to deal with this awful problem?
"Like a lot of kids her age, Phoebe Prince was a swan, always beautiful and sometimes awkward."
That's how Kevin Cullen begins to report on a truly heart wrenching event - the result of school bullying.

"Last fall, (Phoebe) she moved from Ireland into western Massachusetts, a new town, a new high school, a new country, a new culture. She was 15, when all that matters is being liked and wearing the right clothes and just fitting in. She was a freshman and she had a brief fling with a senior, a football player, and for this she became the target of the Mean Girls, who decided then and there that Phoebe didn’t know her place and that Phoebe would pay.

Kids can be mean, but the Mean Girls took it to another level, according to students and parents. They followed Phoebe around, calling her a slut. When they wanted to be more specific, they called her an Irish slut.

Ten days ago, Phoebe was walking home from school when one of the Mean Girls drove by in a car. An insult and an energy drink can came flying out the car window in Phoebe’s direction.

Phoebe kept walking, past the abuse, past the can, past the white picket fence, into her house. Then she walked into a closet and hanged herself. Her 12-year-old sister found her.

You would think this would give the bullies who hounded Phoebe some pause. Instead, they went on Facebook and mocked her in death.

They told State Police detectives they did nothing wrong, had nothing to do with Phoebe killing herself.

And then they went right back to school and started badmouthing Phoebe.....the Mean Girls who tortured Phoebe remain in school, defiant, unscathed.

Last week, Phoebe was supposed to visit Ireland, where she grew up, and she was excited because she was going to see her father for the first time in months.

She did end up going back to Ireland after all, and when her father saw her she was in a casket."

CLICK HERE to read the poignant, thought provoking report.

Kevin Cullen is a Globe columnist. He can be reached at cullen@globe.com.
© Copyright 2010 Globe Newspaper Company.

Wednesday, January 27, 2010

Get a Visa to Work Overseas

Useful information from Juliette Giannesini.
Check Juliette's blog for the details!


"Most people assume that working abroad is synonym with finding an employer willing to do the immigration paperwork on your behalf or immigrating permanently. There is an easier way: the Working Holiday Visa (WHV).

What is the working holiday visa?

The WHV is a work and travel permit issue by one of the many participating countries:  

Argentina, Australia, Belgium, Canada, Czech Republic, Chile, Denmark, France, Germany, Hong Kong, Ireland, Italy, Japan, Latvia, The Netherlands, New Zealand, Norway, Poland, South Korea, Singapore, Spain, Sweden, Switzerland, Turkey and the United Kingdom.